5
Downtown Decatur

We appreciate your recent business and positive review, chelleamb. Do not hesitate to contact Neighborhood Tire Pros & Auto Service again for future vehicle needs!

- Downtown Decatur
4
Downtown Decatur

Bud, thank you for taking the time to rate Neighborhood Tire Pros on Clairemont Avenue in Decatur. See you and your vehicle again when we are needed!

- Downtown Decatur
5
Downtown Decatur

I would to say at first I was not impressed because the first time my truck was taken there they said it was nothing wrong then about 2 months later the same issue happened so I was definitely upset. I can say though Trina who works there definitely eased my concern her customer service was definitely deserves a raise because she was truly amazing. She made me feel like everything was going to be ok even though I panicked. All and all my truck was fixed and definitely rides good so I definitely recommend this location. Even though the first time they didn’t find the issue this time Trina made sure it was taken care of.

We're thrilled to hear you received such excellent service from Trina, Darneshewa! Thank you for taking the time to share your feedback with us. We're also very grateful to learn we've earned your confidence, and we hope you'll come see us again the next time we can assist you with auto care.

- Downtown Decatur
5
Downtown Decatur

Great customer service

We appreciate your five star rating, David! Thank you for choosing Neighborhood Tire Pros & Auto Service and taking the time to share your feedback with us.

- Downtown Decatur
5
Downtown Decatur

The service was friendly and informative. Clarissa got the flat from my trunk, found new tire in system and had it sent to this location. When the tire arrived later that day it took about 10 minutes for whole for Tech to put tire on car and I paid and left. I highly recommend.

We're very happy we could provide you with efficient tire service, Martha! Thank you for allowing our team to care for your vehicle and for taking the time to recommend our services to others.

- Downtown Decatur
1
Downtown Decatur

Calling them is difficult as the person who knows about your car is seemingly never available. They charged twice for labor when they said clearly they wouldn’t add labor a second time over the phone. When I called to discuss this (because my tech was conveniently not there when I picked my car up) I could overhear her in the background saying I don’t want to talk to him so the lady then said she wasn’t available. A few days later and still no call back. Avoid at all costs! Overcharge and non-responsive.

Andrew, your feedback is important to us and we'd like to speak with you further about your experience. If you're willing, please contact our Operations Manager, Elvis, by calling 404-809-3975. He is aware of your review and will do his best to assist you.

- Downtown Decatur
5
Downtown Decatur

Had a great experience here. Service was done well and at a reasonable price, great customer service and a wonderful waiting area. I’ll be back!

We look forward to seeing you next time, Joy! Thank you for allowing our team to care for your vehicle.

- Downtown Decatur
5
Downtown Decatur

I had a great experience dealing with neighborhood tire pros. I came in on a Monday afternoon with a screw stuck in my tire and Trina at the front desk was an amazing help. They did not have the tire in stock that I needed for my Jeep grand Cherokee but they ordered it and it got delivered that day and before closing my Jeep was ready for pick up. I highly recommend them and I will use them in the future.

We're happy we could get the tire you needed ordered, delivered, and installed same-day, Jon! Thank you for choosing Neighborhood Tire Pros and taking the time to recommend us to others.

- Downtown Decatur
5
Downtown Decatur

I have had really good experiences here. Trina and Cindy are who I've gotten to talk to, and they were very helpful.

5
Downtown Decatur

Great service and they always kept me updated on my vehicle.