Suwanee, Decatur & Marietta Auto Repair

I've taken my Civic here twice; once after a third-party inspection to have work done under a warranty and recently for two new tires and an oil change. I like that I can drop off and pick up after hours if needed with my work schedule and pay online. I was impressed both instances with the quality of the work, the communication, and overall experience. Cindy acted as the liaison between myself and the warranty company, letting me know exactly what to expect and where we were in the process; she definitely earned my business. If you've seen how many vehicles are in the lot on any given day, you also know how busy this location is. Even so, I am always kept in the loop and I sincerely appreciate it. I'll gladly pay a little extra or wait a little longer if necessary than deal with the headache of the corporate chains nearby who will sell you the worst quality tires possible or make any excuse possible for a quick cash grab. Highly recommend this location for major and minor repairs.

I brought my car in for an oil change and the turn signals weren't working (something they had fixed before on a prior visit, NOT by replacing bulbs). This trip in order to see why they weren't working they charge $140 for an electrical diagnostic (although the issue was clearly in the turn signal, no where else). But whatever, I agreed to pay, knowing it was ridiculous. I get a call saying the issue is the turn signal SOCKET (something it'd take less than a minute to test for, so that $140 went far). And that they both needed to be replaced, I said ok, how much? They said the oil change, diagnostic, and replacing the sockets would be $400 (!) JUst the oil change and diagnostic would be $190. So OVER $200 TO REPLACE? I declined and ordered the sockets from KIA (2 for under $30) and replaced them when they came in, took less 2 minutes to replace. They were trying to charge over $200 for a $30 job. Will NOT be back. Completely tried to take advantage of me, but since I did grow up working in an auto shop I didn't allow it. Be very careful with this place.

I’ve been coming to Neighborhood Tire for a number of years and have always had a good experience. The work is done promptly, the staff is courteous, and the prices are reasonable. What more could I ask?

Friendly and efficient!

Good service, despite them being busy.

My wife was leaving on Wednesday morning for the beach with several friends. She told me her tire pressure sensor showed a problem. I found a nail in one of the tires early Tuesday morning. I called Neighborhood Pro and they walked me through the various tires and availability. I took the car in around 9am and they completed the change by 3pm. The tires were great and affordable.

Always great service.

Cindy is always on top of it. Called up, scheduled an appointment. In and out with the job done correctly. Always a pleasure. She is a lady of honesty and integrity.