5
Downtown Decatur

Good communication with checking in between visits. Simple drip-off options without required appointments. Clean lounge and consistent service.

5
Downtown Decatur

Polite, courteous and efficient! Thanks to Cindy and the crew!

5
Downtown Decatur

Good, friendly, efficient auto service.

5
Downtown Decatur

I've been coming here for many years. They always do great work and never push any additional work. They will occasionally recommend a service but my experience with them is that they only do that if it's really something your vehicle needs. I trust them for that.

5
Downtown Decatur

I was able to get an appointment for new tires in under 7 days. I received a written estimate prior to scheduling my appointment. The staff were friendly, courteous, gave explanation for need for new tires. All tire service completed in reasonable time frame. Waiting area and bathroom neat/clean.

5
Downtown Decatur

great service , well done.

5
Downtown Decatur

Reliable service every time.

5
Downtown Decatur

My car was checked same day ... and now I have to take it to the dealer to get the repairs done since they didn't have the parts. I like that the receipt includes details of what was done and what needs to be done.

5
Downtown Decatur

Karen, thank you so much for the 5-star review and for putting your trust in us! See you next time!

- Downtown Decatur
5
Downtown Decatur

Very professional service. You can tell that the business is well managed. Update: after I got home and tried to remove my wheel I found out the technician had used an impact wrench to tighten the lug nuts. I broke a breaker bar trying to loosen the lug nuts and had to return to have them torqued correctly. I would never have been able to change a tire on the road. An impact wrench should never be used to tighten wheels. Apparently their computer is incorrect as to the torque. It showed 120 lb/ft when it is actually 120 nm. This correlates to 89 lb/ft. Update: I returned for a tire replacement through Tire Rack. They have corrected the torque setting in their database. The tire was mounted and balanced in a timely manner. Thanks!

Jay, thank you for sharing your honest feedback with us. Our Operations Manager, Elvis, is investigating your experience and will be reaching out to contact you soon. If you wish to reach out to him first, you're more than welcome to do so! Feel free to call him at (404) 809-3975.

- Downtown Decatur