Suwanee, Decatur & Marietta Auto Repair

7816 reviews
1
Downtown Decatur

I have an older vehicle which blew a radiator hose and which I needed to get replaced I had my car towed here it took them till noon to run a diagnostic which wasn't needed. You can see the broken hose so they charged me $44 and told me they couldn't fix it because my system had other issues I knew that and told them that I had but stop leak to stop a head gasket leak they told me they could not do anything to my vehicle unless they repaired everything which was going to cost probably $800 for a simple radiator hose repair. Terrible place!

Hello, Mike. We understand your frustration and we're very sorry we could not provide you with the service you were hoping for. However, we believe very strongly in providing only complete, quality repairs. What you were asking for us to do is put a temporary band-aid on a larger problem and that is not something we could do in good conscience. We hope you'll come to understand our viewpoint and we wish you the best of luck finding an alternate auto repair facility to assist you.

- Downtown Decatur
5
Downtown Decatur

I was very pleased with my service. I dropped my car off to have a tire replaced. Staff was professional and tire was replaced in a timely manner.

Thank you for allowing our team to complete your tire replacement, Sheldon! We're very happy to know you received efficient service.

- Downtown Decatur
5
Downtown Decatur

Fast service at reasonable cost

Hi, Susan! Thank you for awarding our team a five star rating. We appreciate the support and look forward to assisting with future auto care needs.

- Downtown Decatur
5
Downtown Decatur

Thank you for the supportive review, Janet! We're happy to know your Neighborhood Tire Pros & Auto Service experience was an enjoyable one.

- Downtown Decatur
5
Downtown Decatur

We appreciate your five star rating, Richard! Thank you for choosing Neighborhood Tire Pros in Decatur and allowing our team to service your vehicle.

- Downtown Decatur
5
Downtown Decatur

Very efficient. Appointment was at 9am and they started servicing my car at 9am.

5
Downtown Decatur

Ran over a nail on my only car. Called in the morning and was all set with a new tire by lunch time. I truly appreciate the professionalism of Drew and Cindy who both helped me thru the process and delivered what was promised. I just moved here from Wisconsin and was at a loss of where to find help. I will definitely bring my car here again, hopefully just for routine service in the future

5
Downtown Decatur

Best customer service AND quality work! Know I can count on them.

5
Downtown Decatur

This is my go-to place for oil changes, tire repair/replacement, and rotation and balance. The employees are amazing, communication through phone and text is fantastic, and the new dropbox dropoff of your vehicle makes life soooo much easier for this one car, limited-driving family.

Thanks for the thoughtful review, Joshua! We appreciate every opportunity we're given to service your vehicle and love to hear exactly what you enjoy about working with us. We look forward to seeing you again the next time your vehicle's due for an oil change, tire service, or repair.

- Downtown Decatur
5
Downtown Decatur

I love that they always go the extra mild, although it’s always busy—it’s worth the wait

Hi, Chasity! Thank you for allowing our team on Clairemont Ave to care for your vehicle's service needs. We're pleased to know you were satisfied with your visit and we hope to work with you again in the future!

- Downtown Decatur
1...113114115116117118119...223
Leave a review